Sota Storage

SOTA STORAGE / SUPPORT

Support

A little help getting everything in order.

Effective October 29, 2026

Contact support

Email [email protected] for help with Sota Storage, privacy requests or feedback. Include your app version, iOS version and a short description of what happened. Do not send your password. Screenshots are useful, but please hide private inventory details.

Add your first box

Create a location, then tap the plus button on Home or Boxes. Give the box a name, choose its location and enter one item per line. Add photos if helpful. Write the box number on the physical box so you can match it later.

Find an item

Search for an item, box name, box number or location. Results depend on the names and contents you have entered. Add the exact spot, such as "top shelf", to make retrieval easier.

Payment reminders

Open a self-storage location, add its next payment date and select a reminder interval. Enable notifications in iOS Settings. The reminder is local to this iPhone and does not pay your bill.

Local profiles, data and device changes

The current app uses local profiles and on-device storage. It does not provide cloud sync or an email password-reset service. Data does not automatically appear on another device. Consider your iPhone backup settings before removing the app or replacing a device.

Delete your information

Delete individual boxes or locations in the app; deleting a location also deletes its boxes and attached photos. To remove all local profiles and inventory, use Delete App in iOS Settings, not Offload App. Manage existing backups separately in your Apple settings. Signing out leaves local data in place. For support emails or privacy requests, contact us at the address above.